Refund Deposit | CEM - Companhia de Electricidade de Macau

Applications / Services

Request Power

Change Name

Change My Meter Size

Power Increase Evaluation

Terminate power

Refund Deposit

Application requirements:

The applied contract must be terminated and there should be no outstanding debts under the applicant’s name

Applicant ^[1]:

Must be the electricity supply contract holder

Documents required:

Types of refund	Individual	Company/Association
Cash (Refund amount less than MOP2,500)	Original ID of contract holder ^[2]	N/A
Cheque	ID copy of contract holder ^[1][2]	Company/association chop ID copy of representative(s) ^[2]
Bank Account	ID copy of contract holder ^[1][2] Bank account number or bank account book copy	Company/association chop ID copy of representative(s) ^[2] Bank account number or bank account book copy
Transfer to electricity bill under the applicant’s name	ID copy of contract holder ^[1][2] Electricity bill for refund transfer (The respective contract must be under the applicant’s name)	Company/association chop ID copy of representative(s) ^[2] Electricity bill for refund transfer (The respective contract must be under the applicant’s name)

Time elapsed:

Within three working days except cash refund which can be refunded immediately

Remarks:

[1] If applicant cannot apply in person, he/she may sign an authorization letter to authorize a representative to apply on his/her behalf.

[2] BIR, HK ID, PRC ID or Passports of different countries.