Macao, 12 November 2012

The “Guangdong, Hong Kong, and Macao Power Industry Services Seminar” is an annual event, and Companhia de Electricidade de Macau - CEM, S.A. (CEM), Guangdong Power Grid Corporation (GPG) and CLP Power take turn to be the hosting organization. It plays an important role in promoting the development of the power industry in Guangdong, Hong Kong, and Macao and boosting the cooperation between these three regions. Hosted by the Guangdong Power Grid Corporation Huizhou Power Supply Bureau, the 17th “Guangdong, Hong Kong, and Macao Power Industry Services Seminar” was held between November 8 and 9 in Huizhou city, Guangdong province. CEM’s Advisor to the Executive Committee Iun Iok Meng led a delegation of 14 people to attend the seminar.

Nearly one hundred people from the power companies in Guangdong, Hong Kong, and Macao attended the seminar, with a theme on “Great Services for the Social Era”. They took part in comprehensive and in-depth discussions at the seminar, and shared their experience and exchanged views with peers. The attendees hoped that through the discussions, the three regions could further improve their service quality, jointly address the challenges faced by the industry and enhance their mutual cooperation, so as to create a more ideal power supply environment. The seminar was fruitfully concluded and will be held in November next year in Hong Kong.

Iun Iok Meng said in his speech at the closing ceremony that the “Guangdong, Hong Kong, and Macao Power Industry Services Seminar” has been an important platform for power companies in the three regions to share their experience and seek cooperation. Themed on “Great Services for the Social Era”, this year’s seminar offered participants the opportunity to discuss ways to make the best use of corporate resources and effectively manage these resources under a rapidly-changing environment, in order to meet the ever-changing customer demand and expectations and provide customers with the best services. Embracing its 40th anniversary this year, CEM is delighted with its collaboration with Guangdong Power Grid and CLP Power, which embodies the slogan ‘Together we shine’ for the 40th anniversary.

On the seminar, Joyce Lao, Customer Services Department Customer Contact Management Assistant Manager presented to the attendees the newly launched E-service and mobile App, which are designed to offer value-added services for customers. In addition, Kitty Ieong, Power and Networks Dispatch Department Energy Business Management Assistant Manager, introduced that by implementing the production optimization measures, CEM has managed production and resources allocation effectively. These optimization measures have contributed to the cost-effectiveness of the company.

During the seminar, representatives from the three regions paid a visit to the pumped-storage hydropower plant in Boluo County, Huizhou city. Huizhou pumped-storage hydropower plant is the second largest of the kind in Guangdong province. Its construction is the definite option of Guangdong’s power optimization and enhancement, and it is also a part of the “west-east electricity transmission project”. The total installed capacity is 2.4 million kW, including eight 300,000kW reversible generators. The plant was put into production in last June.

Other CEM representatives attending the event included Jane Leong, Uman Cheang, River Leng, Jaclyn Iun, Diona Chan, Ann Fong, Joyce Lao, Yvonne U, Karen Tong, Eddey Chan, Kitty Ieong, Vincent Choi and Emily Cheong.